We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Warm homes discount

reddevildanni
reddevildanni Posts: 173 Forumite
Part of the Furniture Combo Breaker
in Energy
Hi, I’m just wondering when the warm homes discount is being paid this year? I applied in October (I receive income related employment and support allowance and housing benefit so usually always qualify) and it usually goes on my winter bill which I’ve just received today (quarterly bill) but it’s not been credited to my account. Any ideas? 
2012 - £350.88
£2013 in 2013 Challenge £1969.98/£2013
A-Z Challenge -ABCDEFGHIJKLMNOPQRSTUVWXYZ
2013 Best wins - iPhone 5c, £100 Iceland Vouchers, £500 spend at BoBelle London, Beats Pill.

Comments

  • MWT
    MWT Posts: 9,572 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    edited 29 April 2022 at 10:32PM
    reddevildanni said:
    Hi, I’m just wondering when the warm homes discount is being paid this year?
    Should have been by the end of last month...
    Which supplier are you with and did you get confirmation from them that you had qualified?

  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Hi, you should contact your energy supplier because, as MWT says above, all payments were due to have been made between last October and 31 March this year. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You will be in the broader group and not all those that apply will receive the WHD so maybe you were one of the unlucky ones this year. 
    Someone please tell me what money is
  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 30 April 2022 at 3:05PM
    Were you with one of the busted suppliers and transferred to a new one?

    I believe the WHD application for the second group did not automatically transfer, but I'm not 100% sure.

    Edit:
    Ok I found it.

    Those in the 'core group' should automatically receive the Warm Home Discount even if their supplier goes bust and they are moved to another one. 

    This is because they are data matched against obligated suppliers, who are provided with a list of customers they must apply the discount to. 

    However, those in the 'broader group' are not guaranteed this. 

    These consumers will have to reapply with their new supplier if theirs go bust meaning they are not guaranteed a discount. 

    An Ofgem spokesperson said: 'We understand this may be a worrying time for many people who are facing financial hardship.

    'Any customer who receives the Warm Homes Discount and is switched to a new supplier if their supplier fails will be able to reapply for the discount. They should contact their new supplier for details of how to reapply.' 

  • MWT
    MWT Posts: 9,572 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    That matches what Octopus were telling the Avro customers...
  • LADYXXMACBETH
    LADYXXMACBETH Posts: 230 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I applied and didn't get it. I was told I would have a letter saying if I got it. Alas no letter came. I've been advised to apply early on and just hope I might get it this year 
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture