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General Advice, problematic used car
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theslaw42
Posts: 3 Newbie
Hi,
I am at a loss of what to do next, does anyone have some advice for me or can recommend a legal professional to assist with my issue below.
At a high level I purchased a car in February, year 2010 110k miles. Not a new by any means but was purchased via a trader.
a few days later a fault was discovered with the wipers. I notified the vendor and they advised they knew about the issue and if I got it resolved by a garage they would compensate me. This fault is visible on a failed MOT the day before I purchaed but subsequently passed a second MOT the same day. Obviously with the issue outstanding.
A week later I noticed oil leeking on my drivie. I notified the vendor. They advised getting it looked at by a garage which they would compensate me. They did not refund me and as the oil leak conituned they advised me to return the car for them to resolve. They provided a repair invoice and I drove the car home.
A week later its still leaking, I provided evidence and they obviously admitted issues with a almost £900 of repairs.
I requested a refund because of the high level history described. They are refusing this until they 'inspect the car first'. If it is not fit for purpose etc, and I have all these issues, some they have paid to repair are they within their rights to inspect it as they say I should I just drive it back for a refund.
I have communicated largly electronically so have screen shots of the conversation and invoices etc, I have no idea where I stand here, on one hand they want to inspect before a refund, on the other I just want one now and in my eyes any inspection they do has no benefit to me whatsoever.
Many thanks
I am at a loss of what to do next, does anyone have some advice for me or can recommend a legal professional to assist with my issue below.
At a high level I purchased a car in February, year 2010 110k miles. Not a new by any means but was purchased via a trader.
a few days later a fault was discovered with the wipers. I notified the vendor and they advised they knew about the issue and if I got it resolved by a garage they would compensate me. This fault is visible on a failed MOT the day before I purchaed but subsequently passed a second MOT the same day. Obviously with the issue outstanding.
A week later I noticed oil leeking on my drivie. I notified the vendor. They advised getting it looked at by a garage which they would compensate me. They did not refund me and as the oil leak conituned they advised me to return the car for them to resolve. They provided a repair invoice and I drove the car home.
A week later its still leaking, I provided evidence and they obviously admitted issues with a almost £900 of repairs.
I requested a refund because of the high level history described. They are refusing this until they 'inspect the car first'. If it is not fit for purpose etc, and I have all these issues, some they have paid to repair are they within their rights to inspect it as they say I should I just drive it back for a refund.
I have communicated largly electronically so have screen shots of the conversation and invoices etc, I have no idea where I stand here, on one hand they want to inspect before a refund, on the other I just want one now and in my eyes any inspection they do has no benefit to me whatsoever.
Many thanks
0
Comments
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I would wait and see what they say when they have inspected the car, it sounds like they are trying to resolve it.
It is a 12 year old car so some issues are to be expected. What car is it and how much did you pay?0 -
I wouldn't have much faith in a dealer who expected me to find somewhere to repair fault which should have been addressed prior to sale. Certainly the wiper issue should have been fixed prior to handover.
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