Nowtv Landline Phone Not Ringing

in Phones & TV
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sheffieldeaglesheffieldeagle Forumite
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I've logged a fault with Nowtv broadband for my dad's phone which is not ringing when an incoming call comes in. It connects if you pick it up. We've tried removing everything and connecting the phone to the test socket behind the backplate but no joy, Also tried my phone in the test socket. Looking online it looks like it could be a faulty line card at the exchange. Just wondered if anyone has experienced this with Nowtv and if they had any problems getting it sorted. Dad had a problem last year and a new master socket was installed. All done very quickly and compensation given so hoping for the best.



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