Unable to verify bank acc details Chase

masonic

Storyteller said:

Whereas I understand that these measures are put in place to protect us I cannot help but wonder if it isn't being used here as a way of "putting Chase in their place" they have also benefited from having my savings in their accounts. Any suggestions other than having to go to Santander in person(which is not too easy for me.) and making them transfer all the money there. HELP

If any major bank was flat out refusing to allow transfers to accounts that don't have confirmation of payee, then I think we'd be hearing a lot more about that. Virtually all the market leading savings providers don't yet support it, as it was only the large institutions that were part of the initial roll out.

Payments should be released after you make contact with the relevant team and explain that it is simply a transfer to another account in your name and that you've taken precautions to ensure the bank and account details are genuine. If you've taken all reasonable steps to get the payments released and still haven't got anywhere, then a complaint should be pursued.

borderline

4 years later and still same issue from HSBC to Chase.. unable to verify Payee… mind you I had the same issue from HSBC to Virgin Money

gt94sss2

https://forums.moneysavingexpert.com/discussion/comment/81942166#Comment_81942166

Chase have joined the Confirmation of Payee scheme.

https://www.chase.co.uk/gb/en/support/confirmation-of-payee/

It could be you need to wait 24/48 hours for other banks to recognise a new account is valid.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/81942506#Comment_81942506

I opened my Chase current account years ago but yesterday and again this morning when I tried to setup a payment to it from my HSBC current account it displayed the message, "Unable to check details, the payee's bank doesn't offer this service." Perhaps something somewhere is misconfigured?

borderline

https://forums.moneysavingexpert.com/discussion/comment/81942551#Comment_81942551

that's exactly what I got