Nectar & Sainsburys account blocked for security reasons
On Friday I had an error message from Nectar’s App and website:
Your account is not available right now
For security reasons, your account is currently blocked. To access your account again, please contact our team on Nectar Live Chat.
Error code: 7135JSO
On Friday, Saturday and again today Nectar’s Live Chat people have told me first that my account is not blocked and second that they’ve referred the problem on to their backend team. Today they further clarified that the backend team will take 2 weeks to a month to get around to looking into the issue.
Has anyone else experienced this?
PS I am getting the same message when I try to log in to my Sainsburys groceries account except it refers me to 0800 328 1700, where they seem to think I don't have an account with Sainsburys at all.
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