Proving identity using credit report

RG2015

I needed to prove my identity for HMRC and I had to chose 2 out of 3 options from my credit file, my passport and Northern Ireland driving licence.

Clearly this is Hobson's Choice as I do not live in Northern Ireland.

The credit report questions included ones on when I took out a loan and a mobile phone contract. However, not all of the credit reporting agencies report these so I have no way of knowing the correct answers.

Answering correctly that I had taken out a loan and a mobile phone contract, I failed the test. I tried again saying I did not have a loan or a mobile contract and I was successful.

Ebe_Scrooge

Are you on the right HMRC website?  If you don't live in NI, are you looking at the right "section"?  A lot of the government websites have separate tabs for England, Scotland, Wales and NI - have you gone onto the NI section by mistake?

RG2015

Ebe_Scrooge said:

Are you on the right HMRC website?  If you don't live in NI, are you looking at the right "section"?  A lot of the government websites have separate tabs for England, Scotland, Wales and NI - have you gone onto the NI section by mistake?

Interesting.

I have no idea and now that I have proved my identity I cannot recreate the page. The page I go to looks exactly the same as before and has no reference to any of the countries of the UK. 

MattMattMattUK

Ebe_Scrooge said:

Are you on the right HMRC website?  If you don't live in NI, are you looking at the right "section"?  A lot of the government websites have separate tabs for England, Scotland, Wales and NI - have you gone onto the NI section by mistake?

They probably were on the correct site. HMRC ended the Verify system without a replacement in place and did not ask the DVLA for access to to their systems until after it was closed. With integration expected to take months people might well be locked out until late next year.

https://www.theguardian.com/money/2022/apr/06/hm-revenues-id-rules-are-driving-me-back-to-pen-and-paper

https://www.theguardian.com/money/2022/apr/23/hmrc-locks-out-taxpayers-from-their-online-accounts

RG2015

Thanks @MattMattMattUK,

Fortunately, I do have Government Gateway but I guess that my self assessment was linked to GOV.Verify so I had to be re-verified.