Empty property - overcharged, can’t move

JRB123

Not yet, but next on my list thanks 👍

QrizB

JRB123 said:

Not yet, but next on my list thanks 👍

Do be careful with business tariffs. They're not like domestic ones as businesses are considered competent to negotiate their own contracts.

There's no cooling off period, no Ofgem cap, none of the other consumer protections.

Every so often we get a post here where someone has accidentally signed up to a business tariff (often verbally) and then has to find £1000s to buy themselves out of it.

Mstty

JRB123 said:

I have tried to phone other providers and am told over an hour wait just to ask. It is a business tariff that doubled the standing charge. I am currently in comms with my home energy company to see if they will do something. 

Surely an hour wait is worth it for the potential savings?

JRB123

Hearing problems - without going into details, it is difficult

JRB123

Thank you QrizB, have sent an message enquiring about this

QrizB said:

JRB123 said:

Not yet, but next on my list thanks 👍

Do be careful with business tariffs. They're not like domestic ones as businesses are considered competent to negotiate their own contracts.

There's no cooling off period, no Ofgem cap, none of the other consumer protections.

Every so often we get a post here where someone has accidentally signed up to a business tariff (often verbally) and then has to find £1000s to buy themselves out of it.

Mstty

JRB123 said:

Hearing problems - without going into details, it is difficult

Can someone help you with the call?

JRB123

A complaint has been raised and apparently someone is going to call………