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Don't want refund but want the item delivered - what's my right?
Comments
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Whilst your suggestion seems the best solution, you can't force them to take you up on it.0
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Update: The company refunded the damaged door and I paid the difference for the other door, and they are delivering the last door seperately for free as it won't make the delivery tomorrow
Happy days. 11 -
Good result - well done.1
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That seems like good customer service. We often say Name and Shame when there's bad service, but the same should apply for good service - Name and Praise.
Jenni x2 -
The company was Todd Doors 0
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