Chase banking app

paganmanwales

I am trying to install the Chase app on my phone. It is a Galaxy A13 runing android 12 and yet the app says it is incompatible. Can anyone advise?

RG2015

It’s probably only a 32 bit operating system. The Chase app requires a 64 bit operating system.

https://forums.moneysavingexpert.com/discussion/6348610/chase-bank-uk-app-wont-install

The_Fat_Controller

You need a minimum 4 GB of memory AND a 64 bit OS.

I believe the Samsung A series has a 32 bit OS, more in the link below.

https://forums.moneysavingexpert.com/discussion/6349221/phones-that-are-compatible-with-the-chase-app/p1

northwalesd

The_Fat_Controller said:

You need a minimum 4 GB of memory AND a 64 bit OS.

I believe the Samsung A series has a 32 bit OS, more in the link below.

https://forums.moneysavingexpert.com/discussion/6349221/phones-that-are-compatible-with-the-chase-app/p1

I'm running it fine on an A series Galaxy (A71) so it's not true of all the 'Galaxy A' phones.

paganmanwales

thanks for the swift replies everyone!

wmb194

The_Fat_Controller said:

You need a minimum 4 GB of memory AND a 64 bit OS.

I believe the Samsung A series has a 32 bit OS, more in the link below.

https://forums.moneysavingexpert.com/discussion/6349221/phones-that-are-compatible-with-the-chase-app/p1

Only the cheaper A series phones.

paganmanwales

Yes, my phone is 32bit  mystery solved!

Bigwheels1111

paganmanwales said:

Yes, my phone is 32bit  mystery solved!

Do you have an iPad, they work.
I run my account through it.

paganmanwales

Bigwheels1111 said:

paganmanwales said:

Yes, my phone is 32bit  mystery solved!

Do you have an iPad, they work.
I run my account through it.

I don't have an iPad, but I do have other tablets, I will investigate. Thanks for the idea.

Emily_Joy

Apologies if this has been discussed already. Has anyone managed to open a bank account with Chase using a non-UK passport? I am not getting anywhere, all I get is an error message suggesting I could try again to rescan the documents and take "liveness" test.

VKE

Emily_Joy said:

Apologies if this has been discussed already. Has anyone managed to open a bank account with Chase using a non-UK passport? I am not getting anywhere, all I get is an error message suggesting I could try again to rescan the documents and take "liveness" test.

By any chance do you have a UK driving licence; if so you can use that as ID proof which is what I did