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Help on rights with faulty garden hose sprayer

boots_babe · 2022-04-20 10:37:25

Hi, I bought a garden hose spray head from Amazon, just under one year ago (it'll be one year next week). Over recent months it's become intermittent and now won't work at all. I tried contacting Amazon customer services, they said I must message the seller directly, which I have done. Their default response was that I had…

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the_lunatic_is_in_my_head Posts: 9,275 Forumite

21 April 2022 at 12:11PM edited 21 April 2022 at 12:12PM

@boots_babe Consumer rights aside it is worth contacting the manufacturer politely expressing your dissatisfaction at something with a higher price failing so quickly and they might replace out of goodwill.

Draper tools appear to have a Facebook page and contact details there as well.

In the game of chess you can never let your adversary see your pieces
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