We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Compulsory meter reading while on a smart meter
Comments
-
True, but eventually, if your supplier feels the need they can get permission to force entry if you persistently refuse to allow a meter inspection even with an appointment.Zandoni said:
In my 40 years plus as an energy consumer and my 20 years working in the gas industry I can tell you as a fact that you don’t have to let a meter reader into your house if you don’t want to.Dolor said:
In 50 plus years as an energy consumer, I can truthfully say that I have never come across a meter reader that has made an appointment. In my experience, they are just sent out to read meters and then they report back to a number of suppliers. As part of their job is to look out for energy theft, why would they want to call in advance of a meter check.Zandoni said:You also don’t have to let them in without an appointment.
0 -
Of course they can but they must have grounds and it wouldn’t have to go that far, I’m just stating you don’t have to allow anyone into your house unannounced if you don’t want to.MWT said:
True, but eventually, if your supplier feels the need they can get permission to force entry if you persistently refuse to allow a meter inspection even with an appointment.Zandoni said:
In my 40 years plus as an energy consumer and my 20 years working in the gas industry I can tell you as a fact that you don’t have to let a meter reader into your house if you don’t want to.Dolor said:
In 50 plus years as an energy consumer, I can truthfully say that I have never come across a meter reader that has made an appointment. In my experience, they are just sent out to read meters and then they report back to a number of suppliers. As part of their job is to look out for energy theft, why would they want to call in advance of a meter check.Zandoni said:You also don’t have to let them in without an appointment.0 -
The only grounds they need is a desire to perform a safety check and persistent refusal to allow it, but yes, you don't have to allow the random meter reader to cross your threshold if you do not wish to do so...Zandoni said:
Of course they can but they must have grounds and it wouldn’t have to go that far, I’m just stating you don’t have to allow anyone into your house unannounced if you don’t want to.MWT said:
True, but eventually, if your supplier feels the need they can get permission to force entry if you persistently refuse to allow a meter inspection even with an appointment.Zandoni said:
In my 40 years plus as an energy consumer and my 20 years working in the gas industry I can tell you as a fact that you don’t have to let a meter reader into your house if you don’t want to.Dolor said:
In 50 plus years as an energy consumer, I can truthfully say that I have never come across a meter reader that has made an appointment. In my experience, they are just sent out to read meters and then they report back to a number of suppliers. As part of their job is to look out for energy theft, why would they want to call in advance of a meter check.Zandoni said:You also don’t have to let them in without an appointment.
0 -
Yes plenty of warning and they will have to give an appointment. I’m not trying to say people shouldn’t allow meters to be read but many people are very concerned about letting people in. ID cards mean nothing, I could knock up a very convincing card in 5 minutes.
0 -
If all they want is a reading and you are wary, then you can say no and tell them to either pre arrange an appointment or you supply the reading yourself.0
-
In 20 years as a meter reader for all the main meter reading companies I can assure you that in our team of 9 in my area 2 meter readers did nothing else but appointments full time 8 am till up to 7 pm.Dolor said:
In 50 plus years as an energy consumer, I can truthfully say that I have never come across a meter reader that has made an appointment. In my experience, they are just sent out to read meters and then they report back to a number of suppliers. As part of their job is to look out for energy theft, why would they want to call in advance of a meter check.Zandoni said:You also don’t have to let them in without an appointment.
Very important work and the suppliers would fine my company if the appointment time was nt kept by the meter reader .
These appointments would be to people who work 5 or 6 days a week and are not normally available in daytime work hours .
The appointments are arranged by the supplier and customer not the meter reader.
If I had called at a property and the occupier had asked me to call back later I would have done that if possible if I was in that area
2 -
True, you don t have to allow access to a meter reader . this happened often especially after smart meters were introduced .Zandoni said:
Of course they can but they must have grounds and it wouldn’t have to go that far, I’m just stating you don’t have to allow anyone into your house unannounced if you don’t want to.MWT said:
True, but eventually, if your supplier feels the need they can get permission to force entry if you persistently refuse to allow a meter inspection even with an appointment.Zandoni said:
In my 40 years plus as an energy consumer and my 20 years working in the gas industry I can tell you as a fact that you don’t have to let a meter reader into your house if you don’t want to.Dolor said:
In 50 plus years as an energy consumer, I can truthfully say that I have never come across a meter reader that has made an appointment. In my experience, they are just sent out to read meters and then they report back to a number of suppliers. As part of their job is to look out for energy theft, why would they want to call in advance of a meter check.Zandoni said:You also don’t have to let them in without an appointment.
.Any suspicious "access refused " I would pass on to Revenue Protection. They would check payment history and an RPU officer would call armed with a warrant of access if they suspected theft of gas/electric .They would enter with police /locksmith if necessary
.I might add that the vast majority of customers who refused access were not at all suspicious. There are many reasons why occupiers don t want strangers in their property.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards

