Thousands of former Thomas Cook customers urged to claim refunds for cancelled holidays - here's how

MSE_Emily

Former customers of the now defunct travel firm Thomas Cook have been urged to submit refund claims for holidays they lost out on when the company went under in 2019. The Government's Official Receiver - which is administering the winding down of Thomas Cook - set-up a claims portal in November 2021, but it says thousands of eligible holidaymakers still need to submit refund requests...

Read the full story here:

Thousands of former Thomas Cook customers urged to claim refunds for cancelled holidays - here's how

If you haven’t already, join the forum to reply.

p00hsticks

Wouldn't this be better posted over on the Overseas Holidays board, as I thought most Thomas Cook holidays were for destinations abroad rather than the UK ?   

Alan_Bowen

Frankly, customers have already been refunded for holidays either by the CAA if it was a package, or ABTA if it was something else. This suggestion from the liquidator will lead to major fraud if they do not check with those bodies, in fact, those who can claim are those who had vouchers or gift cards which are not financially protected, but in reality who would have kept the documentation for two and a half years away?