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Homeprotect Insurance
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RUKidding
Posts: 2 Newbie

I was trying to contact Homeprotect in order to decline their kind offer to automatically renew my home insurance when I noticed an old post on your site about other customers experience of dramatic price increases year on year.
I realise that insurance companies tend to use automatic renewal of policies to their advantage and have taken to changing my provider regularly. In fact the reason I insured with Homeprotect last year was because they gave me an excellent quote.
My quote last year was £392 and I was fairly sure that this would increase but I was not prepared for the new quote of £1884!
I have had some substantial increases quoted over the years from other companies but this was on a different scale.
I had to phone the company in order to cancel the automatic renewal and was dealt with very quickly and efficiently. I had not mentioned the actual figures to the person I spoke to and when they saw the old and new amounts they choked off their attempts to tempt me back.
I was not offered any explanation for the increase during the phone call and a subsequent email merely confirms the cancellation of the renewal and thanks me for my custom.
I realise that insurance companies tend to use automatic renewal of policies to their advantage and have taken to changing my provider regularly. In fact the reason I insured with Homeprotect last year was because they gave me an excellent quote.
My quote last year was £392 and I was fairly sure that this would increase but I was not prepared for the new quote of £1884!
I have had some substantial increases quoted over the years from other companies but this was on a different scale.
I had to phone the company in order to cancel the automatic renewal and was dealt with very quickly and efficiently. I had not mentioned the actual figures to the person I spoke to and when they saw the old and new amounts they choked off their attempts to tempt me back.
I was not offered any explanation for the increase during the phone call and a subsequent email merely confirms the cancellation of the renewal and thanks me for my custom.
0
Comments
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Time to put your numbers through a price comparison site. I have yet to pay over £150 for home insurance. and that gives me more than enough building and contents cover.I don't care about your first world problems; I have enough of my own!1
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Once I stopped hooting at the Homeprotect quote I went back to a price comparison site and accepted a quote that is about £50 more than I paid last year.
Given the area I live in and the insurance history of my property I am pretty happy with that. I am fairly sure that I will be looking around for a new company next year - maybe not!0
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