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Left item on flight to Miami

Wondered if anyone can point me in the right direction. 
We flew Heathrow to Miami yesterday. My daughter left her journal (A4 lined notebook that she's been using as a diary all year) on the plane when we landed in Miami, possibly in the holders in front of the seat. Only realised this morning
I've been trying to see if I can find who you contact for lost property in the hope of getting it back but I'm struggling. 
Can anyone help with who I contact. 


Thanks

Comments

  • Zinger549
    Zinger549 Posts: 1,332 Forumite
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    I would guess the Airline would be the first point of call.
    Come on you Irons
  • Westin
    Westin Posts: 6,096 Forumite
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    You have not mentioned the airline so may need to do some searching. This is what I found for British Airways -
    https://www.britishairways.com/en-gb/information/baggage-essentials/lost-and-damaged-baggage/lost-property 
  • Spendless
    Spendless Posts: 24,306 Forumite
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    Oops it is British Airways
  • Westin
    Westin Posts: 6,096 Forumite
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    So it should be their ground handler at Miami (possibly Swissport) on 305-869-4608.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
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    Hi, the BA information for April 2022 is as Westin, above, says. It's on the list here -

    https://www.britishairways.com/cms/global/pdfs/global-lost-property-contact-details.pdf

    Scroll down to Miami. I think I read somewhere that they keep items for 90 days so hopefully you'll be able to retrieve the journal.  :smile:

    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Doshwaster
    Doshwaster Posts: 6,190 Forumite
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    You can try the airline and the airport but my experience of items left on planes is they are usually lost forever. The airline will blame the ground handler, the airport will blame the airline. Planes are cleaned so quickly these days that anything left behind will likely just end up in a bin.

  • Sandtree
    Sandtree Posts: 10,628 Forumite
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    We've had several occasions of tech being left in the seat pocket and even in countries like India its always found its way to the airports lost property and never been an issue to collect it (other than the pain to get back to the airport).

    The only question is going to be if it was identified as lost property and not rubbish by the cleaning crew... a relatively new iPad or iPhone is fairly obvious to them but a notepad may be mistake for a discarded rather than forgotten item but fingers crossed for you.
  • TELLIT01
    TELLIT01 Posts: 16,937 Forumite
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    I suspect an A4 notebook will simply have been binned along with magazines and newspapers left in the seat pocket.  'Tech' is a different matter as it would be assumed that hadn't been left behind intentionally.  I hope to be proved wrong.
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