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Passport renewal online photos ???

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I have been trying for hours now to upload a suitable digital photo off my phone .
I have , as far as i can see, done it all correctly , background etc etc  but every time i put a photo in it come up with some excuse !!
It is rated " fair " but then its either im not looking at camera or too light , too dark , photo is too similar to background ... I am losing the will to live now .
Any ideas before i travel 10 miles to a photo booth .

Comments

  • daveyjp
    daveyjp Posts: 13,533 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You need even light, which can be difficult inside as shadows are cast and despite the hype phones aren't that good at taking the quality of photo needed.

    I always use a decent camera against a white board and take the photo outside on a bright day.


  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    As long as the photo looks good to you and you believe it meets the requirements you can submit it anyway. Unless you are way off this is usually good enough for it to go through the process.

    As has been mentioned, a plain background behind you, try for natural light and preferably not from one side so it doesn't cast a shadow. Hanging a sheet over a doorframe can work for a plain light background.
  • Finally got one to be accepted , cream sheet over door in bright bathroom .. so far so good . thankyou
  • brianposter
    brianposter Posts: 1,523 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 April 2022 at 2:16PM
    400ixl said:
    As long as the photo looks good to you and you believe it meets the requirements you can submit it anyway. Unless you are way off this is usually good enough for it to go through the process.

    As has been mentioned, a plain background behind you, try for natural light and preferably not from one side so it doesn't cast a shadow. Hanging a sheet over a doorframe can work for a plain light background.

    I found that I could not get a "satisfactory" photo without using a flash. It seemed like the photo scanning was set up to deal with photos in artificial light.
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