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Amazon prime wardrobe won't authorise cards

planetdek
Posts: 10 Forumite


in Credit cards
I have used amazon prime wardrobe many times without issue. Recently I have had multiple cards fail the pre authorisation process meaning they will not dispatch the order. I believe this is due to recent tightening of credit card rules. I contacted amazon and they said speak to the bank. I contacted the bank and they said they could see the authorisations and they were fine. The only suggestion they had was to delete any stored cards and add them again on amazon. I said I had tried with at least 2 "new" cards they said "dunno then". At this point I am stumped and cannot see how I can use prime wardrobe. I was just curious if anyone else has experienced this issue. Thanks
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planetdek said:I have used amazon prime wardrobe many times without issue. Recently I have had multiple cards fail the pre authorisation process meaning they will not dispatch the order. I believe this is due to recent tightening of credit card rules. I contacted amazon and they said speak to the bank. I contacted the bank and they said they could see the authorisations and they were fine. The only suggestion they had was to delete any stored cards and add them again on amazon. I said I had tried with at least 2 "new" cards they said "dunno then". At this point I am stumped and cannot see how I can use prime wardrobe. I was just curious if anyone else has experienced this issue. Thanks
Since then - I've placed further orders - and they've been fine. Sometimes I don't understand how it breaks - and how it fixes itself. And it seems - neither do Amazon or Newday.0 -
If it works sometimes & not others then there will be a link error so Amazon to Newday back to Amazon is breaking down somewhere. Or taking too long. If Newday can see the transaction then it will be the link back between them & Amazon. As to who's fault it is.... Is anyone's guess.Life in the slow lane0
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