Energy In Home Display - using with another company

skyking_comms

I'm currently with Scottish Power, but our smart meters were installed by British Gas prior to us moving in a few years ago.

Within the last couple of months Scottish Power have been able to read the meters remotely. I asked about an In-Home Display, but Scottish Power advised me to contact British Gas. I sent them an email but so far no response...

So.. if I get a British Gas In-Home Display for my British Gas smart meters will it be of any benefit because my provider is Scottish power?
If it is worth getting a British Gas In-Home Display can anyone recommend the model to go for, as I've seen a few different types. 

Thanks

MWT

skyking_comms said:

If it is worth getting a British Gas In-Home Display can anyone recommend the model to go for, as I've seen a few different types.

This isn't going to work.

BG are not going to supply one to you and even if they did, as they are not your supplier they would not be able to pair it with the meter anyway.

What happened to the original one?

QrizB

As MWT says, the free IHD is a one-off offer. If you want a replacement you'll have to buy one. They're £50-£70.

Hildebrand sell their IHDs from their glowmarkt shop (link). Stock availability is patchy but, if out of stock, they will let you register an interest.

Or there's the ivie Bud, sold by Chameleon (another of the common IHD suppliers) from the ivie shop (link).

There may be other options; I don't know of a retail souce for Geo IHDs but their website is here (link) and you could try contacting them if you'd prefer one of their products.

MWT

The tricky bit with buying a new IHD is sorting out the pairing, so don't be tempted to go looking on eBay etc.

Hildebrand are a great place to buy from though.

Ultrasonic

skyking_comms said:

So.. if I get a British Gas In-Home Display for my British Gas smart meters will it be of any benefit because my provider is Scottish power?

IHDs aren't supplier-specific. Mine was supplied by e-on but it's made by Chameleon and there is nothing on it specific to e-on. I've used it with four different suppliers now, including Scottish Power as it happens.

As has been said above, the issue is that an IHD needs to be 'paired' with a smart meter to work, like Bluetooth device pairing but it isn't something you can do yourself unfortunately.

skyking_comms

Ultrasonic said:

skyking_comms said:

So.. if I get a British Gas In-Home Display for my British Gas smart meters will it be of any benefit because my provider is Scottish power?

IHDs aren't supplier-specific. Mine was supplied by e-on but it's made by Chameleon and there is nothing on it specific to e-on. I've used it with four different suppliers now, including Scottish Power as it happens.

As has been said above, the issue is that an IHD needs to be 'paired' with a smart meter to work, like Bluetooth device pairing but it isn't something you can do yourself unfortunately.

So if I got a device how would I pair it?

[Deleted User]

skyking_comms said:

Ultrasonic said:

skyking_comms said:

So.. if I get a British Gas In-Home Display for my British Gas smart meters will it be of any benefit because my provider is Scottish power?

IHDs aren't supplier-specific. Mine was supplied by e-on but it's made by Chameleon and there is nothing on it specific to e-on. I've used it with four different suppliers now, including Scottish Power as it happens.

As has been said above, the issue is that an IHD needs to be 'paired' with a smart meter to work, like Bluetooth device pairing but it isn't something you can do yourself unfortunately.

So if I got a device how would I pair it?

If you buy something like the Hildebrand IHD/CAD or the IVIE Bud, the device supplier will pair the device to your communications hub as part of the sales process. Both Hildebrand and Chameleon are Registered DCC Other Users and they have access to the DCC network via their approved/secure Adapter software.

QrizB

skyking_comms said:

Ultrasonic said:

skyking_comms said:

So.. if I get a British Gas In-Home Display for my British Gas smart meters will it be of any benefit because my provider is Scottish power?

IHDs aren't supplier-specific. Mine was supplied by e-on but it's made by Chameleon and there is nothing on it specific to e-on. I've used it with four different suppliers now, including Scottish Power as it happens.

As has been said above, the issue is that an IHD needs to be 'paired' with a smart meter to work, like Bluetooth device pairing but it isn't something you can do yourself unfortunately.

So if I got a device how would I pair it?

If you buy it from Hildebrand or Chameleon via one of the retail links I posted above, they will pair it for you.

If you buy a second-hand one on eBay you'll have to ask your supplier very nicely to try and pair it for you. Expect this to be a bit of an uphill struggle since front-line CS won't have a Scooby's and getting through to the correct back-end team might be impossible.