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Ticket refund rejected as event moved a few times then company liquidated - past timescale
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Daisyduke71
Posts: 3 Newbie
in Credit cards
I bought some tickets back in 2020, the event was cancelled as was all others, it was re-scheduled for 2021 then moved a couple of times. I then received an email saying the company was being liquidated and to claim back from my credit card. This was for a total of £220 so not a small sum of money.
I contacted my credit card company who after sending proof the company have emailed to say claim back from my credit card company, have stated by letter that there is a timeframe of 540 days from the original date of transaction, therefore no refund will be given.
Is there any other options for me on this? They only contacted me about the company being liquidated a month or so ago and acted quickly to contact my credit card company, just frustrated that it's a blank no and no other advice on there.
I contacted my credit card company who after sending proof the company have emailed to say claim back from my credit card company, have stated by letter that there is a timeframe of 540 days from the original date of transaction, therefore no refund will be given.
Is there any other options for me on this? They only contacted me about the company being liquidated a month or so ago and acted quickly to contact my credit card company, just frustrated that it's a blank no and no other advice on there.
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Comments
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Section 75 request needs to be made1
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I wasnt sure if that had a timescale as well, Ill check that out, thank you!!!0
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looks like its 120 days from when first issue noticed so fingers crossed I might be in luck!!!0
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Daisyduke71 said:looks like its 120 days from when first issue noticed so fingers crossed I might be in luck!!!
So you only hope is S75 which you are well in time for.
But it is based on ticket price in your case. So if the face value of the ticket is under £100 then there is no S75 cover.Life in the slow lane0
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