wren kitchens

kim3

So I had a wren kitchen put in back Dec 2019 Since then I have had numerous fitters in trying to rectify the problems. So the last fitter that came managed to damage my over he ripped the door off its hinges and cannot get it back on the oven. It has been 12 weeks now and wren are saying the dispute is with there contractor and not them

I cannot believe this is right surely my contract is with them

Aylesbury_Duck

kim3 said:

So I had a wren kitchen put in back Dec 2019 Since then I have had numerous fitters in trying to rectify the problems. So the last fitter that came managed to damage my over he ripped the door off its hinges and cannot get it back on the oven. It has been 12 weeks now and wren are saying the dispute is with there contractor and not them

I cannot believe this is right surely my contract is with them

What does your contract say?  If you've only ever had one contract with Wren to supply and fit, then their contractor's mistakes are their problem to solve.

kim3

That is what I thought but is there any consumer law I can quote?