Opening a child account in branchthe

Can anyone tell me which high street banks allow you to still open an account in branch. I went to my local Barclays the other day and was told that as I'm a customer I have to apply via video banking online to open a new account for my child.
I told them I don't want to do that and have even spoken to the CEO of Barclays who isn't gonna change the way of doing things.  I hate videos and to be honest I don't see why banks don't allow people to open up accounts in branch any more.  I prefer to deal with a person in real life, not over some app. I'm a technophobe before someone tells me it's the way forward.
Thanks in advance for any advice on this matter.

Comments

  • Zanderman
    Zanderman Posts: 4,839 Forumite
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    You've apparently exhausted the options with Barclays - and if that's really the case (you actually spoke to Matt Hammerstein?) no advice will help change the situation.

    The only obvious advice is to either use their video system, or to try another bank where they might allow you to do things your way.  
  • Daliah
    Daliah Posts: 3,792 Forumite
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    It seems Barclays have inadvertently done your child a favour as you get savings accounts with much better interest rates elsewhere https://moneyfacts.co.uk/savings-accounts/childrens-savings-accounts/?quick-links-first=false
  • Stuart_W
    Stuart_W Posts: 1,790 Forumite
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    If you're after an account that can be operated in person so your child can walk in make deposits/withdrawals, you might be better off exploring what any local building societies can offer. 
    My kids both have a building society passbook account - they are both still quite young and this is entirely so they can "see" the money they are saving and spending to help it mean something, it's about saving having a tangible meaning (and they don't have much so the few pennies extra they could be getting elsewhere doesn't really matter at this stage).   
  • Stuart_W said:
    If you're after an account that can be operated in person so your child can walk in make deposits/withdrawals, you might be better off exploring what any local building societies can offer. 
    My kids both have a building society passbook account - they are both still quite young and this is entirely so they can "see" the money they are saving and spending to help it mean something, it's about saving having a tangible meaning (and they don't have much so the few pennies extra they could be getting elsewhere doesn't really matter at this stage).   
    For whatever reason, OP is insistent in opening the account in person in branch, rather than doing it from the convenience of their home or wherever via video call, rather than wanting to make deposits in person
  • xylophone
    xylophone Posts: 45,531 Forumite
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    Do you have (or are you prepared to open) a Santander account?


    https://www.santander.co.uk/personal/current-accounts/123-mini-current-account

    • For children under age 13, the account must be opened in trust and managed by an adult (trustee). The trustee must be aged 18 or over, have parental responsibility for the child and have a Santander personal current account. Trustees must apply in branch.
  • wolvoman
    wolvoman Posts: 1,178 Forumite
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    xylophone said:
    Do you have (or are you prepared to open) a Santander account?


    https://www.santander.co.uk/personal/current-accounts/123-mini-current-account

    • For children under age 13, the account must be opened in trust and managed by an adult (trustee). The trustee must be aged 18 or over, have parental responsibility for the child and have a Santander personal current account. Trustees must apply in branch.
    Do you think I can just walk into a branch and do this or do I need an appointment?
    If it's the latter I find it ridiculous, the closest appointment available is nearly 2 months away and at times which clash with work.
  • sheramber
    sheramber Posts: 21,554 Forumite
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    According to the website you can open it in branch or if you CAN use video banking. It does'lt say you must 

    You can apply in branch – please bring your child's birth certificate with you. If you don’t already bank with us, you’ll also need to bring proof of ID and your address.


    Apply in branch

    Find your nearest branch here – you can search by address, town or postcode.

    If you’re an adult aged 18 or over and you’d like to open a Barclays Children's Savings account for a child younger than 18, you can use Video Banking. You’ll need to bank with us already, have the Barclays app and the Barclays Video Banking app, and have your child's birth certificate to hand. Learn more about Video Banking.


    https://www.barclays.co.uk/savings/instant-access/barclays-childrens-savings/

  • wolvoman
    wolvoman Posts: 1,178 Forumite
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    sheramber said:
    According to the website you can open it in branch or if you CAN use video banking. It does'lt say you must 

    You can apply in branch – please bring your child's birth certificate with you. If you don’t already bank with us, you’ll also need to bring proof of ID and your address.


    Apply in branch

    Find your nearest branch here – you can search by address, town or postcode.

    If you’re an adult aged 18 or over and you’d like to open a Barclays Children's Savings account for a child younger than 18, you can use Video Banking. You’ll need to bank with us already, have the Barclays app and the Barclays Video Banking app, and have your child's birth certificate to hand. Learn more about Video Banking.


    https://www.barclays.co.uk/savings/instant-access/barclays-childrens-savings/

    That's Barclays! I was responding to a post about Santander. As I can see, Santander does not offer video call applications.
  • sheramber
    sheramber Posts: 21,554 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    wolvoman said:
    sheramber said:
    According to the website you can open it in branch or if you CAN use video banking. It does'lt say you must 

    You can apply in branch – please bring your child's birth certificate with you. If you don’t already bank with us, you’ll also need to bring proof of ID and your address.


    Apply in branch

    Find your nearest branch here – you can search by address, town or postcode.

    If you’re an adult aged 18 or over and you’d like to open a Barclays Children's Savings account for a child younger than 18, you can use Video Banking. You’ll need to bank with us already, have the Barclays app and the Barclays Video Banking app, and have your child's birth certificate to hand. Learn more about Video Banking.


    https://www.barclays.co.uk/savings/instant-access/barclays-childrens-savings/

    That's Barclays! I was responding to a post about Santander. As I can see, Santander does not offer video call applications.
    The OP wanted to open an account in Barclays but was told it was not possible.

    For the OP's benefit I was advising that tthe website says differently


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