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Contact Disneyland Paris - booking from French site

Hello,

As advised on the main MSE site, I booked a Disneyland Paris holiday using the French site, rather than the UK site. This saved me around £120.

However, I'd like to amend my booking - and I can only find telephone numbers to do this, not an email address. 

I don't speak French, so this is a problem. I understand this is a risk I took when using the French site :-)

Does anybody know how I can contact the DLP reservations department in English to discuss a change to a booking from the French site?

Comments

  • sheramber
    sheramber Posts: 20,116 Forumite
    Tenth Anniversary I've been Money Tipped! 10,000 Posts Name Dropper
    There's a high chance that the telephone operator will speak English. If not, there will be someone who can take the call.

    When they answer the phone just ask 'do you speak English?'  

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    Third Anniversary 10,000 Posts Name Dropper
    If you are wanting to email them you can use Google Translate or such to send the message in French, just try to say things in the simplest way possible as translations can be literal so idioms dont work.

    Their Contact Us/Contactez Nous page does give an email that says its for complaints, after sales services etc and whilst maybe not the right one they'd hopefully forward it on to the relevant team.
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