Hidenda

Gailk52

Received a letter today to state hidenda want £300.00 as I signed a contract on 22/02/22, I have never signed a contract and I’ve never heard of the company before I’ve received the letter, so someone is forging signatures , the signature is definitely not mine or my Husbands, theirs no phone number to contact them. I’m not paying .

dunstonh

 I’ve never heard of the company before I’ve received the letter, so someone is forging signatures 

Or signed up electronically via facebook adverts or similar.

the signature is definitely not mine or my Husbands, 

Is it an electronic signature?  these never match the real one but are not meant to.  They are linked to the email address, IP address and require audited disclosure (proof copies were issued).

What was the service that they claim to be offering?

Usually, it is linked to real accounts that belong to you and if they have information on these, then it would throw doubts on your claim you didn't know about it.  If they have no details on real accounts then it makes their position weaker.

I’m not paying .

Don't ignore it.  That can make things worse.   Make a formal complaint saying you never employed them and believe their contract to be a fake.    They are regulated by the FCA in activities that require regulation.  However, they are not regulated in all areas (hence asking what the service was for.)

monty1966

Did you ever hear back from them?

Gailk52

I sent a letter explaining my reasons as 20 years have been dealing with debt and no signature’s weren’t electronically and date of birth didn’t mach, I made aware fraudulent activity within the company and needs dealing with as innocent people being targeted, I have never heard back since.

Gailk52

Sorry for late reply 

dunstonh

Gailk52 said:

I sent a letter explaining my reasons as 20 years have been dealing with debt and no signature’s weren’t electronically and date of birth didn’t mach, I made aware fraudulent activity within the company and needs dealing with as innocent people being targeted, I have never heard back since.

Keep your records for as long as possible.  These things have a habit of going quiet and then cropping up again years later.   However, I hope it stays quiet in your case.