in-specie transfer from vanguard

dunstonh

I have transferred two pensions to II and both times I have had to request a transfer out form from my original pension provider and then send it onto II before they would proceed, Aviva was very simple and done straight away, Vanguard like I said took a little longer but easy enough to do.

You only need to revert to the old paper forms where either the receiving scheme or the ceding scheme do not use the Origo transfer system.    Aviva use Origo.   I was under the impression II use origo now but were later to using it than others.

If both sides use origo and someone is requesting discharge forms then something is causing a mess up.    

MallyGirl

OH is in the process of transferring from Sun Life of Canada to II and it has all been done electronically - no paper forms to fill in, just the online info for name/scheme/account number and cash/in specie. That would certainly suggest Origo.

CRAIGEMMA

Vanguard have now twice refused to send me it .... telling me ii must request it 

Edit I called them and logged complaint and they by magic said they would generate it!!!

gambleruk

CRAIGEMMA said:

Vanguard have now twice refused to send me it .... telling me ii must request it 

Edit I called them and logged complaint and they by magic said they would generate it!!!

Just re read through my messages to them and they did say they did not usually generate the discharge form to me but then just asked who I was transferring to and why, then got a message back saying it had been done and would take a few days, it appeared 4 days later, not sure who is at fault but sounds like you have got it sorted now so hopefully will be plain sailing from now on.

dunstonh

Vanguard have now twice refused to send me it .... telling me ii must request it 

That is correct.    The receiving scheme requests it from the ceding scheme.

Edit I called them and logged complaint and they by magic said they would generate it!!!

Generate what?  There is nothing to generate from the ceding scheme.

Discharge forms are unnecessary between providers that use Origo.   Maybe you should be complaining to II.

CRAIGEMMA

dunstonh said:

Vanguard have now twice refused to send me it .... telling me ii must request it 

That is correct.    The receiving scheme requests it from the ceding scheme.

Edit I called them and logged complaint and they by magic said they would generate it!!!

Generate what?  There is nothing to generate from the ceding scheme.

Discharge forms are unnecessary between providers that use Origo.   Maybe you should be complaining to II.

from ii

- What is a Discharge Form? A document which you will need to obtain from your current provider that informs your current pension provider that you wish to leave your current plan or policy. Your current provider may call it something slightly different such as a release form, transfer out form or warranty form. When filling out your paperwork, please complete and sign sections referring to your current scheme and
personal information. We will complete any sections regarding your new scheme (Interactive Investor)

dunstonh

CRAIGEMMA said:

dunstonh said:

Vanguard have now twice refused to send me it .... telling me ii must request it 

That is correct.    The receiving scheme requests it from the ceding scheme.

Edit I called them and logged complaint and they by magic said they would generate it!!!

Generate what?  There is nothing to generate from the ceding scheme.

Discharge forms are unnecessary between providers that use Origo.   Maybe you should be complaining to II.

from ii

- What is a Discharge Form? A document which you will need to obtain from your current provider that informs your current pension provider that you wish to leave your current plan or policy. Your current provider may call it something slightly different such as a release form, transfer out form or warranty form. When filling out your paperwork, please complete and sign sections referring to your current scheme and
personal information. We will complete any sections regarding your new scheme (Interactive Investor)

What ii are not telling you is that if both companies use Origo then there is no requirement for discharge forms and many pension providers will not issue discharge forms anymore.

So, your complaint is really with ii.   They are giving you duff information and creating unnecessary work.

CRAIGEMMA

Thank you @dunstonh

CRAIGEMMA

Just an update here. 

Full in specie transfer from vanguard to interactive investor from date I completed transfer form and sent it away 4 weeks to all funds arrived at ii.