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Returning car

Hi my dad has purchased a new car he paid cash but has now got a problem with head room which is causing him pain in neck and back 
He is 72 and would like to return car what are his rights he is willing to losse some money for the inconvenience any help would be appreciated 

Comments

  • Herzlos
    Herzlos Posts: 16,301 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If he bought in person he can ask the dealer if they'll take it back but he's almost certainly going to have to take the hit on trading it back in against something.  Next time he should ask for a longer test drive.

    Is the seat properly adjusted?
  • What height is he?

    Check the seat is fully down - sometimes they can "stick".

    He has no rights as theres no fault with the car, so it will be down to the goodwill of the dealer as to what he will do.


  • Grumpy_chap
    Grumpy_chap Posts: 20,020 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    workie said:
    Hi my dad has purchased a new car he paid cash but has now got a problem with head room which is causing him pain in neck and back 
    He is 72 and would like to return car what are his rights he is willing to losse some money for the inconvenience any help would be appreciated 
    Did he buy in person or remote purchase?
    What type of car is it?
    Did he sit in a car of the same model before making the choice?
    Is it a brand new car or used?
    Has he adjusted the seat? Steering wheel?
  • Car_54
    Car_54 Posts: 9,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Has he looked at WBAC?
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