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Warranty woes

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  • Herzlos
    Herzlos Posts: 15,882 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    As long as you fit suitable bulbs then it'll be fine for the warranty, and they'd have a hard case justifying a warranty rejection on the bulbs. I think the dealer has misunderstood your request.

    I'd maybe investigate further because they should still be fine. Are the headlights badly aligned? Is the cover dirty/opaque and blocking light? It might be worth getting an independent garage to check them out for you.
  • Many thanks all of you! I'll go back and explain it to another guy in the showroom on Sat morning when they fix the paint on the bonnet. Thanks so much. Let you know on here what the update is over the weekend. So frustrating, I'm never very good at explaining myself especially when it's something i really know nothing about, so like you said if i go back and explain again, fingers crossed 🤞 it'll get sorted or find an independent garage. Many thanks for the help tonight. Much appreciated!! 
  • diystarter7
    diystarter7 Posts: 5,202 Forumite
    1,000 Posts First Anniversary Name Dropper
    So if i can find someone to fit the Xenon200 that would be ok for the warranty. I hope so. I guess any garage mechanic will fit them for me perhaps. I'll pay for the fitting, whatever it costs, just need to have brighter lights so i can drive at night. Many thanks for EVERYONE'S help tonight. Really appreciate it 😊
    To be certain ask the dealers and confirm in writing via e-mail.  
  • Grumpy_chap
    Grumpy_chap Posts: 18,272 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    So if i can find someone to fit the Xenon200 that would be ok for the warranty. I hope so. I guess any garage mechanic will fit them for me perhaps. I'll pay for the fitting, whatever it costs, just need to have brighter lights so i can drive at night. Many thanks for EVERYONE'S help tonight. Really appreciate it 😊
    To be certain ask the dealers and confirm in writing via e-mail.  
    That will never be forthcoming.
  • Grey_Critic
    Grey_Critic Posts: 1,496 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Your car will not start - the garage disgnosis the starter motor is faulty to replaces under warranty. They would not know you had changed the bulbs unless you told them as that is not part of the job. I also find the idea that you would void your warranty because you had changed a light bulb.
  • So if i can find someone to fit the Xenon200 that would be ok for the warranty. I hope so. I guess any garage mechanic will fit them for me perhaps. I'll pay for the fitting, whatever it costs, just need to have brighter lights so i can drive at night. Many thanks for EVERYONE'S help tonight. Really appreciate it 😊
    Best to learn to fit them yourself, the Xenon 200's will only last about 12-18 months of average driving so it can get expensive and inconvenient because 1 will fail at say 12 months, another at 18 months for example, then your next failure from the 1st replaced one could be at 24 months etc - potentially back to the garage every 6 months worst case.

    Changing car headlights might seem a bit daunting first time, especially ones where you remove the headlight but do it once and you'll never regret saving the labour charges. 

    That's proper MSE advice!



  • Ectophile
    Ectophile Posts: 7,976 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper


    All such bulbs are filled primarily with an inert gas such as krypton or xenon. A xenon filament bulb is still a halogen bulb.


    There's some very dodgy chemistry going on there.  The halogens are fluorine, chlorine, bromine, iodine and astatine.  I suppose tenessine is too, but good luck finding any of that.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Ectophile said:


    All such bulbs are filled primarily with an inert gas such as krypton or xenon. A xenon filament bulb is still a halogen bulb.


    There's some very dodgy chemistry going on there.  The halogens are fluorine, chlorine, bromine, iodine and astatine.  I suppose tenessine is too, but good luck finding any of that.
    If you read my post, the halogen content is just a small amount of the gas added in the bulb. The majority of the gas is a noble / inert gas such as Xenon.

    The halogen content allows the tungsten filament to operate at much higher temperatures by combining with evaporated tungsten to form a reversible reaction that prevents the tungsten making black deposits in the bulb.
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