Aviva reporting home insurance as a 'unsecured loan' with TranUnion

FTB1848

I have checked my credit file and Aviva Online have have reported I hold an 'unsecured loan' with them to TransUnion. This is not true, I have a home insurance policy with them that I'm now seriously re-considering.

As I understand Insurance policies aren't reported to agencies and certainly aren't  reported as an 'unsecured loan'?

I've made a complaint, but no reply as of yet. I assume I'm in the right?

[Deleted User]

If you're paying in monthly instalments, then it's correctly reported as a loan.

If you paid the full premium at the point of purchase, then it shouldn't appear.

MovingForwards

As above.
Double check your paperwork as it will say you're paying finance. It was more of a car insurance thing, but is now moving into home insurance.

phillw

FTB1848 said:
This is not true, I have a home insurance policy with them that I'm now seriously re-considering.

Are you within the 14 day cooling off period?

The_Fat_Controller

If paying by instalments you have no cause to complain.

As it has already been reported to a CRA it's unlikely you'll be in the cooling off period and there will be nothing you can do about it.

Just pay on time !

Ebe_Scrooge

FTB1848 said:

I have checked my credit file and Aviva Online have have reported I hold an 'unsecured loan' with them to TransUnion. This is not true, I have a home insurance policy with them that I'm now seriously re-considering.

If you're paying for your insurance via a monthly direct debit (or any other means) rather than paying the full year's premium in one lump sum then yes, this is absolutely correct - it's a loan.

FTB1848 said:
As I understand Insurance policies aren't reported to agencies and certainly aren't  reported as an 'unsecured loan'?

Your understanding is incorrect - if you elect to pay monthly rather than in one lump sum, then they are lending you the money to pay for the full year's premium (which is why it costs more).

FTB1848 said:

I've made a complaint

What are you complaining about?  Actually, as long as you meet the repayments each month, this will be a positive tick on your credit history.  Putting aside, of course, the fact that it costs you more money.