IKEA Family discount price adjustment

tunathe_cat Forumite Posts: 454
Part of the Furniture 100 Posts

If the below statement is true, then why have I spent 2 days on the phone to customer services. (3 times call disconnected ) Todays call lasted 1 hour and 16 minutes.

On 25th march I purchased 26 applora garden furniture items online. Delivery extra to my home address. To be told by customer services I need to return all items to local store 26 items to be verified along with invoice details and card payment . They will then confirm and issue 15% discount. Then I can take garden furniture back home.   Its only Administration, when I read the below statement.  Was told on this occasion due to GOODWILL gesture they would refund discount , it will take 14 working days to be seen on my payment card

IKEA prides itself on being able to offer highly competitive prices to its millions of everyday customers. From bathrooms to kitchens and bedrooms, IKEA can cater to just about every domestic need there could ever be!

However, you may be wondering if IKEA offers a price match or price adjustment policy, and how it works. Here is everything I have managed to find out!

IKEA Price Adjustment Policy 2022

IKEA does have a 45-day (90-days for IKEA Family members) price adjustment policy that allows customers to receive a partial refund on the price difference on items that have been reduced in price or put on sale after the purchase. IKEA does not send any alerts on price drops or changes, so customers have to track price changes after the purchase.

To learn more about the IKEA price matching policy and how you can save money when shopping at IKEA, keep on reading!

How Do You Ask For An IKEA Price Match Or Price Adjustment?

If you find that an IKEA product that you have purchased has recently had a considerable price drop, then you should head to your closest IKEA store and request a price match with the current price.

You must make sure that you have your receipt, or other proof of purchase, as well as your method of payment if you have paid with a card.

If your purchase is verified, then you will be issued with money worth the difference of price between the original price and the new reduced price.

If you are receiving this money to a credit or debit card, you should expect it to take at least 10 days for that money to reach your bank account.

Does IKEA Price Adjust All Products?

Unfortunately, IKEA does not price adjust all products. Here is a list of products and items that IKEA is not able to make price adjustments on:

  • As-Is products (items that are sold second hand from IKEA)
  • Any furniture item or product that has been modified or changed after purchase
  • Custom kitchen countertops 
  • All bedroom linen products (pillows, duvets, sheets, pillow-top, etc.)
  • Cut fabrics
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