standing charges

Rosie1001

I’m confused ..

 

Top of bill says  bill is for 106 days … 

standing charge lower down says 210 days 

any  help please 

pochase

That looks like you have two meters? 

Are there two different meter number that you have blacked?

Are you maybe on a E10? It looks like one of the meters only is used at night.

I believe there was some decision that a company can only charge once in this case.

Rosie1001

I’ve got 2 Mpan numbers but only one meter 

molerat

pochase said:

That looks like you have two meters? 

Are there two different meter number that you have blacked?

Are you maybe on a E10? It looks like one of the meters only is used at night.

I believe there was some decision that a company can only charge once in this case.

I think that only applies where the customer is placed on a single rate tariff under the restricted meters regs.

https://www.ofgem.gov.uk/publications/supplier-compliance-requirements-customers-restricted-meters

The nature of RMI means that there is usually more than one electricity meter point (MPAN) at the property. When a RMI customer moves to a single rate tariff, the supplier should ensure that only one standing charge is applied, in line with how a customer with a single meter using the tariff would be treated.

Phones4Chris

molerat said:

pochase said:

That looks like you have two meters? 

Are there two different meter number that you have blacked?

Are you maybe on a E10? It looks like one of the meters only is used at night.

I believe there was some decision that a company can only charge once in this case.

I think that only applies where the customer is placed on a single rate tariff under the restricted meters regs.

https://www.ofgem.gov.uk/publications/supplier-compliance-requirements-customers-restricted-meters

The nature of RMI means that there is usually more than one electricity meter point (MPAN) at the property. When a RMI customer moves to a single rate tariff, the supplier should ensure that only one standing charge is applied, in line with how a customer with a single meter using the tariff would be treated.

I know this is an old thread, but i was looking at some of @Rosie1001 's posts because of her impending meter change.
I don't think that's right @molerat, my understanding was that you were only to be charged ONE standing charge EVEN on Complex Metering which maybe Rosie was previously - hence the two MPANs. However with a single meter, one of those MPANs should effectively be "dead".
I forget which year that came into effect but I had an automated refund from EDF which went back 5 years at the time it was done as they'd been charging me 2 SCs when they shouldn't have (even with two meters - complex metering - one off-peak, the other normal rate). This wasn't even instigated by me, it came out of the blue from EDF!

@Rosie1001 I hope you aren't paying two SCs, the bill didn't look like you were, BUT if you are, query it with EDF. I don't know what the 210 days vs 106 days was, looks like an error, did you get it solved?

As far as two MPANs, one should be effectively dead, you can check that with your Regional Electricity Network provider. It can sometimes cause confusion when changing suppliers and/or maybe tariffs as depending on what you are looking at there can be two entries for an address without actually displaying the MPANs and you have to pick the correct one. IIRC when I picked the wrong one the answer was gobbledygook until I realised why and picked the correct one. 

Scot_39

210+2 Standing charges pre and Post Apr 22 cap - 212 for 106 days.

She was at the time being billed for 2 standing charges - but has since confirmed she believes that is no longer true.

From approx 1 week ago

https://forums.moneysavingexpert.com/discussion/comment/81155169/#Comment_81155169

Phones4Chris

Thanks, I knew I'd seen it but couldn't remember which thread.
She maybe able to claim some of this one back then if they didn't already refund it.