Whatsapp help - lost all my messages moving from Android to Iphone, and some very special messages:(

PaulJM

Hi all,

Couldn't think of where else to ask - there's very little tech support at Whatsapp.  
I'm fairly technical but I think this needs more specialist knowledge.  

I moved (don't @ me ) after many years from Android to IOS for a change.  I didn't quite realise the issues moving across until I did it, and now realise that whatsapp doesn't transfer properly. 
My issue is that I then moved to an eSIM for the Iphone so I could stick the work physical SIM in too, which works well.  But that now means that I can't move the SIM back to my old phone to retrieve my messages - as the physical SIM is now not provisioned..  
I've now just realised that I don't have access to the (years of) messages me and my brother sent each other. He passed away last year, and it was comforting to have them around.

Any ideas?  I'd be really grateful of some help.  I know they're all backed up on Googledrive - I just don't know where or if they're even interpretable now.

TimSynths

I run Whatsapp from my Desptop too, so easy to take anything off and save it- might not help now but a tip for the future. Good luck!

debitcardmayhem

I am not sure but doesn’t whatsapp automatically backup on android until I get home i can’t give you any more details, left my phone at home doh!!

PaulJM

debitcardmayhem said:

I am not sure but doesn’t whatsapp automatically backup on android until I get home i can’t give you any more details, left my phone at home doh!!

Hi, yeah, I'm really careful to back it up, but it backs up into your Gdrive on Android, and IOS doesn't/wont read it unfortunately.  Stupid technology.

PaulJM

TimSynths said:

I run Whatsapp from my Desptop too, so easy to take anything off and save it- might not help now but a tip for the future. Good luck!

I will definitely be doing this in future!  Who knew a backup wasn't a backup really  

TELLIT01

TimSynths said:

I run Whatsapp from my Desptop too, so easy to take anything off and save it- might not help now but a tip for the future. Good luck!

Do you only use if from the desktop or can you now have more than one device using Whatsapp?  I thought it routed using the phone number.

PaulJM

TELLIT01 said:

TimSynths said:

I run Whatsapp from my Desptop too, so easy to take anything off and save it- might not help now but a tip for the future. Good luck!

Do you only use if from the desktop or can you now have more than one device using Whatsapp?  I thought it routed using the phone number.

The Desktop version is a beta, which allows you to run "other"devices off that account.  However I noticed the other day that it only allowed desktop for now.

bob_a_builder

Doesn't help with the cross platform back up issue, but I can't see anything in my web.whatsapp.com that suggests still in beta ?

It also says on screen
" Use Whatsapp on up to 4 linked devices and  1 phone at the same time"

I use it on desktop, phone and Facebook Portal 

flaneurs_lobster

Is there a "hardware" solution here? Convert the eSim back to a physical sim, is actually cancelling the iphone eSim registration and moving the number to a new sim. Would have to be facilitated by your network, presumably by visiting a store.

The sim could then be put into an Android phone and used to access the Whatsapp backup.

Does this hold together?

k_man

Doesn't What'sApp just send a SMS to the SIM?

If so the SIM doesn't have to be in the Android phone.

PaulJM

flaneurs_lobster said:

Is there a "hardware" solution here? Convert the eSim back to a physical sim, is actually cancelling the iphone eSim registration and moving the number to a new sim. Would have to be facilitated by your network, presumably by visiting a store.

The sim could then be put into an Android phone and used to access the Whatsapp backup.

Does this hold together?

I think that might be the way tbh. Thanks, now just to make vodafone understand what I'm on about 😂