Switch blocked by the company I was switching from.

Soong

I can't find a delete or edit button so created another post. Ignore the other one.

I switched just before Avro went bust. They allowed me to switch the gas (no surprise there) but refused to switch my electric. 

I tried to appeal and got a support ticket that said they would reply to within 5-10 days, but they went bust a few days later before replying. 

I have the gas switched to Sainsbury's on a 2 years fix but was assigned Octopus by Ofgem for electric as that was still with Avro.

I would like to get my electric on to the 2 year fix with the gas which was accepted by Sainsbury's.

Ofgem has assigned me Octopus but not on a better or fixed deal. I have appealed but had no reply since last November when they said:

"Avro has only given us a small amount of information to get started. In this situation we didn't receive your details straight away but please don't worry we will have them shortly."

I just received an email from Octopus warning about the April price hike.

I have had emails from Avro then Octopus and Sainsbury's all asking for my electric reading, who should I give it to? I will have 5 months of electric bills to pay if I get a bill now as I have not known who to pay.

If I pay the wrong one I don't want to end up in a dispute to get a refund because the bill will be huge.

[Deleted User]

See my earlier response. I believe that the ship has sailed. Avro is no longer trading so if it blocked the switch you are now an Octopus single fuel customer. The gaining supplier is under no obligation to keep a tariff on offer for 5 months after an old supplier block.

Gerry1

The edit and delete functions are accessed via the cogwheel icon on the right of the teal banner, but may not yet be visible to a newbie.