How to get a new in home display for smart meter?

hayley_85

Hi everyone, does anyone know of anyway I could get a new in home display for our smart meter? We're with EON and ours was broken by some builders we had in but when I contacted Eon to ask if I could buy a replacement they said as our smart meter is a first generation they no longer have any replacement in home displays but they won't replace our smart meter for a second generation one with an in home display as the meters still work. Obviously with the huge increase in prices I'd really like to be able to track our spending but Eon basically have said there's nothing they can do. Has anyone else been in this situation and managed to find a replacement anywhere?? 

Benny2020

You could try ebay?

FreeBear

Benny2020 said: You could try ebay?

But... You will need to get Eon to pair the IHD with your meter - Not an easy task, and they may want to charge you for it.

Benny2020

I don't have a smart meter but can you not just get a generic IHD? I have 2, an iboost buddy and a basic one off ebay.
They all either work off a clamp on the power cable or the red flashing light don't they?

Ultrasonic

Benny2020 said:

I don't have a smart meter but can you not just get a generic IHD? I have 2, an iboost buddy and a basic one off ebay.
They all either work off a clamp on the power cable or the red flashing light don't they?

No, they connect wirelessly to the smart meter and need to be paired (like Bluetooth devices) to do so.

QrizB

hayley_85 said:

Hi everyone, does anyone know of anyway I could get a new in home display for our smart meter?

There are replacement IHDs available to buy.

Hildebrand have options for first-generation smart meters in their glowmarkt shop (link), or alternatively they have a device called a CAD that can be paired to your meter and give IHD functions on a their phone app. Stock availability is patchy but, if out of stock, they will let you register an interest.