📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Virgin WiFi problem

Options
flyer
flyer Posts: 2,286 Forumite
Part of the Furniture 1,000 Posts Name Dropper
My dad had a new Hub 3 last week and signed up to M350. He has an orange light on the router, which is located in the bedroom next to the PC. I ran a speed test on the PC and got 25MB! I connected via Ethernet and immediately got 360MB. However, in the lounge directly below the router, we can only get 20-30MB on the laptop and the TV. I have fitted a powerline and there is no difference. Any ideas?
Even if you are a minority of one, the truth is the truth.

Comments

  • victor2
    victor2 Posts: 8,141 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Have you got a different device you can test the speed over wi-fi with, such as a smartphone.
    Virgin hubs have pretty poor WiFi, but not usually that bad!
    5GHz WiFi will generally give faster speeds if your adapter supports it.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.