Halifax cheque bounce

mrkjd

No they don’t usually write cheques but my understanding is that the Cheques act etc require a bank to honour a cheque if the funds are present. I understand the money laundering/fraud diligence but that doesn’t mean the bank can simply refuse to pay out a cheque and not attempt to contact the issuer. To make matters worse in this case the bank bounced the first cheque. My father rang them and explained what the amount was for and they said write another one. And then they bounced that! 

Zanderman

Well, not bounced. That's if there aren't enough funds. But there were.

The cheques were refused for some technical reason - which may never be knowable without seeing them. I assume they will be returned in due course though.

If you've now paid the bill for them get your parents to write you a cheque and see if it looks ok to you.  If it doesn't then that's the explanation. If it does pay it in and see what happens. And if it gets refused kick up a fuss.