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EDF Raising D/D By 500% !

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mayfly1
mayfly1 Posts: 13 Forumite
Part of the Furniture First Post Combo Breaker
My electricity supplier was Utility Point which went bust last year.   I was automatically switched to EDF.
The first thing they did was increase my D/D by 20%
Now I've discovered they are raising it from the current £19 a month to £90 !!!
This cannot possibly be correct.   A rise of almost 500%.
Needless to say, it's impossible to get on their website to check anything.
Octopus have been highly recommended but their website is advising people not to change supplier just yet.
Am I stuck with EDF at £90 a month ?     
Any other suppliers recommended ?  Or is the Octopus advice correct ?
NB.  I live alone on the state pension.  So I don't use a lot of electricity.  Certainly not £90 a month.



Comments

  • lohr500
    lohr500 Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Do you have some historic electricity kWh usage numbers from your old bills and the old rate per kWh you were paying?
    Your old DD of £19 per month is very very low. 
  • jimexbox
    jimexbox Posts: 12,481 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 31 March 2022 at 8:26PM
    Are you electricity only?

    It's relatively simple to work out your own DD. Just look at the last 12 months usage, multiply by your tariff rate. Then add the daily standing charge.

    Edit, plus 5% vat 
  • Coffeekup
    Coffeekup Posts: 661 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    Paying £19 a month for 3+ months will only cover the standing charge and a very low usage of electricity. 
    Unless you have gave them accurate meter readings over the last 2-3 months, they will be anticipating you could have used more. So are upping your DD to cover some of what they think you have used and tomorrow with the price changes it'll have gone up anyway, and/or an over estimation. But till you give them meter readings they are just guessing.

    If I were you I would take a picture of the meter reader now and update your reading in the website or call them before the prices shoot up tomorrow.
  • Robin9
    Robin9 Posts: 12,795 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you give us the actual consumption figures (in KWh not £) beyond that £19 as that sounds very, very low - allowing for standing charges that's about 80 or 90 KWh a month.
    Never pay on an estimated bill. Always read and understand your bill
  • MattMattMattUK
    MattMattMattUK Posts: 11,219 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    £19 pcm would not even cover the standing charges and a fridge freezer running, let alone anything else. I suspect the issue is that if you have had a direct debit of £19 pcm you will have already built up a debt on top of being below your ongoing usage.
  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    £19 for the electricity component of a dual fuel household coming to the end of a long term fix could be possible. It certainly won't cover current use though.

    FWIW £19 to £90 is a 374% increase rather than 500% but whatever the figure I appreciate it's a very unwelcome jump  :(.
  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 1 April 2022 at 6:11AM
    I suspect the original poster meant it's nearly 5x his/her original payment. (4.73) 

    Which is a hell of a jump could you add your yearly usage in kWh for electricity and whether you are on a fixed deal and when that ends we will be able.to calculate your usage and payment for you. Also if you are in credit or debit with your energy company would be handy.


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