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EDF Raising D/D By 500% !
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My electricity supplier was Utility Point which went bust last year. I was automatically switched to EDF.
The first thing they did was increase my D/D by 20%
Now I've discovered they are raising it from the current £19 a month to £90 !!!
This cannot possibly be correct. A rise of almost 500%.
Needless to say, it's impossible to get on their website to check anything.
Octopus have been highly recommended but their website is advising people not to change supplier just yet.
Am I stuck with EDF at £90 a month ?
Any other suppliers recommended ? Or is the Octopus advice correct ?
NB. I live alone on the state pension. So I don't use a lot of electricity. Certainly not £90 a month.
The first thing they did was increase my D/D by 20%
Now I've discovered they are raising it from the current £19 a month to £90 !!!
This cannot possibly be correct. A rise of almost 500%.
Needless to say, it's impossible to get on their website to check anything.
Octopus have been highly recommended but their website is advising people not to change supplier just yet.
Am I stuck with EDF at £90 a month ?
Any other suppliers recommended ? Or is the Octopus advice correct ?
NB. I live alone on the state pension. So I don't use a lot of electricity. Certainly not £90 a month.
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Comments
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Do you have some historic electricity kWh usage numbers from your old bills and the old rate per kWh you were paying?
Your old DD of £19 per month is very very low.0 -
Are you electricity only?
It's relatively simple to work out your own DD. Just look at the last 12 months usage, multiply by your tariff rate. Then add the daily standing charge.
Edit, plus 5% vat0 -
Paying £19 a month for 3+ months will only cover the standing charge and a very low usage of electricity.
Unless you have gave them accurate meter readings over the last 2-3 months, they will be anticipating you could have used more. So are upping your DD to cover some of what they think you have used and tomorrow with the price changes it'll have gone up anyway, and/or an over estimation. But till you give them meter readings they are just guessing.
If I were you I would take a picture of the meter reader now and update your reading in the website or call them before the prices shoot up tomorrow.0 -
Can you give us the actual consumption figures (in KWh not £) beyond that £19 as that sounds very, very low - allowing for standing charges that's about 80 or 90 KWh a month.Never pay on an estimated bill. Always read and understand your bill0
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£19 pcm would not even cover the standing charges and a fridge freezer running, let alone anything else. I suspect the issue is that if you have had a direct debit of £19 pcm you will have already built up a debt on top of being below your ongoing usage.0
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£19 for the electricity component of a dual fuel household coming to the end of a long term fix could be possible. It certainly won't cover current use though.
FWIW £19 to £90 is a 374% increase rather than 500% but whatever the figure I appreciate it's a very unwelcome jump.
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I suspect the original poster meant it's nearly 5x his/her original payment. (4.73)
Which is a hell of a jump could you add your yearly usage in kWh for electricity and whether you are on a fixed deal and when that ends we will be able.to calculate your usage and payment for you. Also if you are in credit or debit with your energy company would be handy.
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