Elderly and vulnerable being 'unfairly discriminated against' as supermarkets shift to apps

molerat

I think MSE should change the top banner colour to red as it is becoming just another red top e-rag. (Speaking as a nearly 70 year old)

MrsSoSo

I'm in my late 70's and generally OK with techy stuff. However my mobile is old and can't scan money saving apps. I can't be bothered fitting in with what supermarkets want me to do just to save a few pennies. Neither will I update my phone --well not until it stops working. 
I play the OAP card when it suits me. My attitude is if they want me to spend my money they can work for it. Glad to see I'm not alone!!
  

GaleSF63

Peggy0628 said:

So, the well-off people who can afford latest technology benefit from lower prices but the low-income peasants have to pay full price while being on a lot tighter budget...

Nothing new there. People with more money available have long been able to buy larger packs at better prices, or things like 3 for the price of 2 when someone else may struggle to buy the smallest pack at the most expensive rate.

Peggy0628

GaleSF63 said:

Nothing new there. People with more money available have long been able to buy larger packs at better prices, or things like 3 for the price of 2 when someone else may struggle to buy the smallest pack at the most expensive rate.

Yes, but just because it's been happening for a long time doesn't make it right, does it? If a company knows it's unfairly treating the less well off customers, isn't it their responsibility to do something about it? Starting up new money saving schemes that exclude people with no access to latest technology is discrimination. In case of Sainsbury's they already have Nectar card so why not give the lower price to all Nectar card holders instead of to just those able to use the app?

Stompa

As an Asda shopper, how do you find what extra discounts are available in the app as opposed to online?

I usually shop using a browser on a PC simply because it's quicker with a larger screen, but could be persuaded to shift if there were any significant savings to be made.

I'm also not entirely clear how this might work if you were to use both browser and app on the same order, as I sometimes do when updating orders.

sammyjammy

I'm not old or vulnerable and its not really an App thing but I'll take the opportunity to have a rant at Tesco, don't get me wrong they are very clever.  I try to avoid the shop generally as I used to work their part-time and its a dreadful employer but when I popped in for some tomatoes the other day every other item I saw had a special price for Clubcard holders, some of it virtually half price!

Really clever and sneaky when they are using all that info they get from people to get them to spend more and more money in Tesco.

Funny thing is I'm so stubborn I'd rather not buy it at all then get a clubcard  which is good because chances are I didn't need it anyway!

millie

Stompa said:

As an Asda shopper, how do you find what extra discounts are available in the app as opposed to online?

I usually shop using a browser on a PC simply because it's quicker with a larger screen, but could be persuaded to shift if there were any significant savings to be made.

I'm also not entirely clear how this might work if you were to use both browser and app on the same order, as I sometimes do when updating orders.

I shop online with Asda and have use both computer and App. do not think Asda have any of these scan offers as I have never come across them

Farway

millie said:

Stompa said:

As an Asda shopper, how do you find what extra discounts are available in the app as opposed to online?

I usually shop using a browser on a PC simply because it's quicker with a larger screen, but could be persuaded to shift if there were any significant savings to be made.

I'm also not entirely clear how this might work if you were to use both browser and app on the same order, as I sometimes do when updating orders.

I shop online with Asda and have use both computer and App. do not think Asda have any of these scan offers as I have never come across them

I've never come across Asda via browser special offers either, it's either on offer "Roll back" , twofer etc or it's not, no complications or FOMO

Murphybear

MalMonroe said:

I'm 72 and I'm sick to death of being lumped in with the 'vulnerable' of the country, nay the world. I'm tech savvy and have an app on my phone for everything I can have an app for!! Although I am retired, I'm also self employed and not vulnerable in any way.

I'm not missing out on anything and I DO make a nuisance of myself (and because it's not very British, most people look down on me but I don't care). I'd like to make an even bigger nuisance of myself and say stop treating 'elderly' people as if we are all morons with lost marbles. PLEASE!!!

Well said.

I live in an over 60s community.  There are 32 of us with the ages ranging from 60 to 91. 

Many have smart phones and quite a lot have computers/tablets etc to use the internet.  Our 2nd oldest resident is a real whizz kid with her smartphone

 

p00hsticks

sammyjammy said:

I'm not old or vulnerable and its not really an App thing but I'll take the opportunity to have a rant at Tesco, don't get me wrong they are very clever.  I try to avoid the shop generally as I used to work their part-time and its a dreadful employer but when I popped in for some tomatoes the other day every other item I saw had a special price for Clubcard holders, some of it virtually half price!

Really clever and sneaky when they are using all that info they get from people to get them to spend more and more money in Tesco.

Funny thing is I'm so stubborn I'd rather not buy it at all then get a clubcard  which is good because chances are I didn't need it anyway!

I must admit that I've also wondered if Clubcard loses Tesco as many purchases as it gains them - I only ever go in there occasionally  to help my elderly father with his shopping, and there are things I see that I might buy for myself, but don't because they seem overpriced if Clubcard holders are getting them for considerably less...