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Historic energy bills

We changed our supplier back in October 2021 from Bristol energy to another supplier who the went bust in December but Monday we received a bill from Bristol saying we owe them £1440 even though we was paying monthly by direct debt and gave monthly meter readings, how can they suddenly come after us for more money 6 months later

Comments

  • Robin9
    Robin9 Posts: 13,170
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    On face value this sounds like your DD was not meeting your actual costs.

    Go back into your Bristol Energy bills and look at that bottom line -  were you in credit or debit.?

    What was your annual consumption in £ not KWh and what was your DD please /

    Suppliers can go back 6 years.
    Never pay on an estimated bill. Always read and understand your bill
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