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Meter readings

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Loulou08
Loulou08 Posts: 1 Newbie
in Energy
Planned to submit my meter readings today as advised  through a Email sent via company and media..
 BUT why have Shell Energy.. closed this service today can’t log on through email or via app…
Does this mean when able to submit reading they will be charged at tomorrows price rise ??? 

Comments

  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Only the estimated fraction of use for tomorrow will be charged at the higher rate, which may be higher or lower than what you actually use. You won't be charged a higher rate for all the energy since your last reading. If you can't get on today, submit tomorrow's reading tomorrow and don't stress about this.

    Most energy company websites are going to struggle today due to high demand.
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