We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Transferring money to Atom account

Good afternoon,

I have opened a new account with Atom today with the aim of putting in £15,000.  I made an initial transfer from my Co-Op account of £50 and this showed on my Atom app immediately.  Following this, I made a payment to the same account of £14,950.  The money hasn't appeared in my Atom account, and the transaction shows as complete in my co-op account.  Is this to be expected?  I can't quite understand why one payment went through quickly and the other hasn't.  When making the payment I selected existing recipient and triple checked all the details.  

Many Thanks

Comments

  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Your bank has blocked the payment for fraud protection reasons. Happens all the time, with all banks, on larger amounts. You need to either wait until they contact you, or you can contact them to get the payment released.


  • AndyW79
    AndyW79 Posts: 65 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    It takes some time, with smaller amounts there are very basic checks. Wait approx two to three hours and then call your sending bank.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.