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Statute of Limitations - how to get past 6 year limit?


How we can reclaim overpayments to UU when their faulty water meter (proved & acknowledged) overcharged me?

We have had a refund via Water Plus, of a figure in excess of £3,000, for wrongly metered water, but I would like to obtain a refund for the 13 years previous.

Ofwat state that the utilities companies are governed by the Statue of Limitations which means they only have to refund up to 6 years' worth of overpayments.

Can this limitation be extended, please?  If so, how?
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Comments

  • 6 years from when you became aware of the breach technically I believe
  • 6 years from when you became aware of the breach technically I believe
    I think there might be a legal way past this - if anyone has experience it would be appreciated.

  • user1977
    user1977 Posts: 18,165 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    6 years from when you became aware of the breach technically I believe
    I think there might be a legal way past this 

    Why do you think that?

    If you had been underpaying, do you think they'd have a way of getting more than 6 years' arrears from you?
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    6 years from when you became aware of the breach technically I believe
    It depends what you are claiming...

    Breach of contract it is 6 years from the breach

    Torts (eg trespass) is 6 years from when the damage happened

    Latent damage from negligence is 6 years from the incident or 3 years from when the claimant reasonably became aware subject to an overall 15 years cap
  • Alderbank
    Alderbank Posts: 4,038 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Sandtree said:
    6 years from when you became aware of the breach technically I believe
    It depends what you are claiming...

    ...and where you are claiming.
  • A local solicitor has advised that this is possible, through court, but I wondered if anyone had experience.
  • Isn't there an exemption for the mentally ill? Not able to claim within the time limit due to mental illness.
  • Isn't there an exemption for the mentally ill? Not able to claim within the time limit due to mental illness.
    Quite possibly, but this is not the case here.
  • A local solicitor has advised that this is possible, through court, but I wondered if anyone had experience.
    The solicitor is who you need to speak to - I’m not aware of any mechanism, but if they do I’d be using them. 

    It’s what you pay them for, and a substantial refund is worth a bit in fees 
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