No phone signal

cannugec5

I too have no mobile signal at home, or anywhere in the village. But I do have a smart phone and Wi-Fi calling. I like online banking as I prefer the bigger screen than the app on my phone. So I use online banking, receive a text to my mobile from Wi-Fi calling to verify it’s me, and then continue on my laptop as usual. 

It really isn’t difficult. 

kaMelo

stewart37 said:

Hi,
I have been with First Direct for over 30 years . They, as are most banks, are now sending a One Time password to mobile phones.. slight problem we have no phone signal at home. I now have to phone FD to unlock the account for a 15 minute period whenever I want to buy something on line. To say this is inconvenient is an understatement. They have no plans to allow me to receive a password in any other form - I have asked them to email a code or send to the landline - they won't. When I log in to my HSBC business account I have a key code pad which works fine and eliminates the mobile phone no signal. When I log in to the .GOV website they send a log in code to my landline - again this works fine . Why oh why are FD and other banks not taking account of the fact that not everyone has a mobile signal? 
Does any one know which banks use key codes other than HSBC so I can switch accounts?

Like HSBC, you can use a key card for on line banking with First Direct also, thus negating the need for a mobile phone to receive text messages.. Banks must provide more than one reasonable method of 2FA as Santander has just found out to it's cost.
https://www.telegraph.co.uk/personal-banking/current-accounts/santander-compensates-customers-forcing-use-mobile-phones/