Virgin Money Credit Card App problems

RG2015
RG2015 Posts: 6,041 Forumite
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in Credit cards
Is anyone having problems logging into the Virgin Money Credit Card app today?

Comments

  • Scorpio33
    Scorpio33 Posts: 747 Forumite
    Part of the Furniture 500 Posts Name Dropper
    yes  I am

    Hoping its a short term issue.
  • ceecee48
    ceecee48 Posts: 2 Newbie
    First Anniversary First Post
    Yes i am having trouble too!

     All the help pages are down if you look online - this really stinks - how can i check this months payment? 

  • RG2015
    RG2015 Posts: 6,041 Forumite
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    VM have the following on their website.




    https://help.virginmoney.com/kb/helpcentre/content/Prod-15314/Service-Status
  • ceecee48
    ceecee48 Posts: 2 Newbie
    First Anniversary First Post
    Unfortunately when i click on the links all i get are blank screens that don't load.

    Sometimes i wonder if they make it difficult for you to pay your monthly payment so that you default and give them an excuse to knock you off your 0% deal.

     A similar thing happened several years ago when i had a 0% deal with them then :(
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Hello.

    Yes, 3.5 hours after you posted your comment, it's still not up and working. This is really not on!  
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ceecee48 said:
    Unfortunately when i click on the links all i get are blank screens that don't load.

    Sometimes i wonder if they make it difficult for you to pay your monthly payment so that you default and give them an excuse to knock you off your 0% deal.

     A similar thing happened several years ago when i had a 0% deal with them then :(
    I doubt they do this on purpose as it will cost them money ,we now live in a digital age and problems will always occur 
  • Sebi_895
    Sebi_895 Posts: 122 Forumite
    100 Posts Second Anniversary Name Dropper
    It appears to be back working again!
  • RG2015
    RG2015 Posts: 6,041 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Sebi_895 said:
    It appears to be back working again!
    Thanks. I am also fine now.

    I initially deleted the app thinking that might have solved the issue this morning. Therefore I have had to re-register, but have just managed to do that without any issues.
  • Dandytf
    Dandytf Posts: 5,051 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Certainly working....64.60 agghhh!
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • Sncjw
    Sncjw Posts: 3,558 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Dandytf said:
    Certainly working....64.60 agghhh!
    Why you saying 64.40 agghh. Is that what you have to pay and a struggle to. Do so? 
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment paused to pay off cc 

    Starting balance £66,565.45

    Current balance £58,108

    Cc around 8k. 

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