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Scam advice? Buyer Claim that received an Empty Box
Comments
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Hermes cant whitewash all the bad press anymore ....
They have changed the name from Hermes to Evri
https://www.standard.co.uk/business/hermes-changes-its-name-to-evri-after-parcel-mishandling-allegations-b987530.html
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BelMalinois said:Have you looked at the photo Hermes took when they delivered the package? You may be able to tell from this whether it appears to have been tampered with. I recently had a buyer claim a parcel arrived crushed and opened but the Hermes photo showed otherwise.
I rarely now use Hermes as their rate of missing and damaged items is excessive compared to the other couriers.
I recently received a parcel that was 3/4 destroyed, the picture the driver took only showed 1/4 of the box, you needn't guess which 1/4 it was! I should add that wasn't Hermes.
Fortunately the seller took my word and sent a replacement.
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This happened to me once, ebay asked them to return the package to me, at which point the weight recorded was clearly very different and the buyer had a history of saying they didn't receive the item upon further investigation from eBay. Unless of course their delivery driver has a history of stealing what's inside, who knows ! But I did eventually get my funds back from eBay.0
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