Eon Next

jmb1

Hi I am on a variable non-fixed having been transfered from Igloo. I've stayed upt given the general advice with price caps. I was paying £85 per month for both gas & elec and this amount transferred over. I realise prices are increasing dramatically, but they now say it will go up to £220 p/m! Can spomeone tell me my best action? Can such an increase be right? Don't know where to start!

Verdigris

Well assuming you £85 was covering your bills with Igloo, you've have two price rises, the first to the SVT for last October and now the even bigger jump to the April cap price. If you account has fallen into arrears, E.on may have added some more on to stop you getting further into the mire.

Do you submit meter readings every month, or is this all based on estimates?

Benny2020

I am also on EON next after being transferred from Igloo, i suspect you were not paying enough before but also you should remember that if you were on a fixed deal or cheap deal with igloo you now are subject to 2 big increases, first the jump to the current cap at 4p kwh for gas and i suspect they are already setting your DD for the next one which is a jump to 7p kwh in a couple of weeks.

jmb1

Verdigris said:

Well assuming you £85 was covering your bills with Igloo, you've have two price rises, the first to the SVT for last October and now the even bigger jump to the April cap price. If you account has fallen into arrears, E.on may have added some more on to stop you getting further into the mire.

Do you submit meter readings every month, or is this all based on estimates?

I have smart meters however eon seem to be ignoring that fact or cant use them to automate readings so im submitting manually. I need to do them again tomorrow.

dogshome

I too am an ex Igloo customer moved to Eon next,( Eastern Region). and have found when giving the monthly meter reading, they respond with bill within 24 hours,which is good

What is not so good is that their Leccy price from April 1st is 29.239p per Kwh, with an astounding  37.918p Daily Charge, (£138.40) a year, which I know will cause real problems to some of the households who's bills I monitor

jbuchanangb

I don't know what Igloo's unit price was for electricity, but I was with Symbio at 12.3p, then changed to EON.Next at 20.1p, and will soon be at 28p. I was paying Symbio £35pm, then EON.Next £75pm, will be at least £90pm. No-one is going to find this easy to swallow. Not to mention the gas!

Verdigris

dogshome said:

I too am an ex Igloo customer moved to Eon next,( Eastern Region). and have found when giving the monthly meter reading, they respond with bill within 24 hours,which is good

What is not so good is that their Leccy price from April 1st is 29.239p per Kwh, with an astounding  37.918p Daily Charge, (£138.40) a year, which I know will cause real problems to some of the households who's bills I monitor

You realise Eastern Region is the cheapest daily charge in the country?

How astounded would you be to pay 51p, as we will be in the South West region?