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IVA not off credit record

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Hello
Just after some advice
I had an IVA in 2015 and it was settled in 2020 and I received the final settlement certificate.
I have only just discovered after looking at my Experian credit score account that the IVA is still showing on my account

I was under the impression that after 6 years this would be removed completely 

Could anyone advise me how to make sure this IVA comes off my account as my credit score is still affected 

Thank you

Comments

  • fatbelly
    fatbelly Posts: 23,005 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    That sounds odd. What date is it showing for the IVA?
  • sourcrates
    sourcrates Posts: 31,610 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Whilst your credit score is just a gimmick, the fact your IVA is still showing certainly is not, check the date it was registered, it should vanish 6 years after that date.

    If its gone past that date, register a complaint with the 3 main CRA`s.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly said:
    That sounds odd. What date is it showing for the IVA?
    My IVA started June 2015 
    I settled in 2017 and was under the impression it would be off my account 6 years after the start date 

    It was a shock to discover it was still on my record when I checked a few days ago
  • Whilst your credit score is just a gimmick, the fact your IVA is still showing certainly is not, check the date it was registered, it should vanish 6 years after that date.

    If its gone past that date, register a complaint with the 3 main CRA`s.
    The IVA started June 2015
    And I ended up settling it in 2017 

    I have submitted this letter to Experian yesterday
    When you say 3 CRA's who are they?
  • fatbelly
    fatbelly Posts: 23,005 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    The 3 CRAs are Experian, Equifax and Transunion

    You should never pay for a report

    https://debtcamel.co.uk/best-way-to-check-credit-score/

    If a CRA is showing an IVA with start date June 2015 then you complain to that CRA that it should have been removed last year


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