Am I being scammed???

Jinxy79

I was moved from PFP to British Gas when PFP went into administration, I have had my first bill from British Gas and the units of gas I have used they are multiplying by 3. Somert to get the kWh before multiplying by the price!! With PFP and my other providers I was just charged the number of units by a price- but Britain’s gas think they are correct so instead of the 218 units I have used they have worked it out to be 2411 or something like that!!! So £90 rather than £30!! 

Who is right??? 

Martin or anyone please help me!!! 

TheMilkmansDad

is the gas meter in meter of feet? Sounds like BG my be incorrectly converting the reading.

Brie

Any gas bill I've seen has a conversion factor which rather complicates things.  could that be the issue?

molerat

Unlike electric which is charged by "meter units" which are kWh the gas  kWh has to be calculated using a formula which will be shown on your bill.  There are around 11 kWh in a metric meter unit (m3) and around 32 in an imperial meter unit (cu ft).  218 cu m works out at around 2441 kWh.  PFP would have been doing it exactly the same (or is that why they went bust !)

The calculation for a metric meter will be

meter units x calorific value (which varies from day to day and is averaged for a billing period) x 1.02264 / 3.6

Jinxy79

the meter is in m3 so I’m using 218m3 so that is …….. kWh???

Verdigris

There is a formula, shown on every bill, that shows how they convert m3 to kWh.

Aylesbury_Duck

Jinxy79 said:

the meter is in m3 so I’m using 218m3 so that is …….. kWh???

About 2411, which is what you've been quoted.  I suspect you were on a much better deal before and the jump in price is reflective of unit prices having changed rather than a miscalculation.  Either that or your old provider used the wrong units and undercharged you.