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Travel agent refuses refund
Comments
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Long since out of time for that, the booked flights were nearly two years ago![Deleted User] said:How did you pay? If it was on card then call your bank about a chargeback.1 -
He paid by card. I was hoping someone in the know could give advice on his next court of action.0
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What paperwork from the agent or airline does your brother have? Anything confirming the flight booking?
Does he have an e-ticket or confirmation of the booking from Philippines Airlines? If so, there should be an airline reference number (PNR) on there. It is typically six or seven alphanumeric characters. With this perhaps your brother can contact the airline and establish if and when a refund was made, and for how much.0 -
A print out of the chosen . That's all he has0
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