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Only offered variable tariff? No fixed tariff? British gas
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They don't have to. And any fix would be more expensive than the variable in the current market.1
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Helen_ said:I have not been offered any tariff apart from variable by british gas. Surely they should be offering a fixed tariff option too?
You're lucky really. Some other comapanies have been trying to deny people the SVT to force them onto much more expensive fixes.
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I was under the impression they had to. In the past when the prices were changing i always received a letter stating my new tariff prices and the prices of a fixed tariff.
Has anyone else been offered a fixed tariff by british gas for their gas?0 -
You can always go to another supplier for a fix. You almost certainly won't like the price, though. Also the periods have shortened. 10 months seems to be the norm for Octopus fixes, at the moment.
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Helen_ said:I was under the impression they had to. In the past when the prices were changing i always received a letter stating my new tariff prices and the prices of a fixed tariff.Their only obligation is to tell you if they have a cheaper tariff than the one you are on, and if you are on a fixed tariff to tell you the cheapest available fixed tariff as well as the cheapest variable tariff.There is absolutely no obligation to actually offer a fixed tariff, and based on another recent post is does seem they are backing away from offering fixed tariffs at the moment, probably due to the volatility of the market.
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