Give me a variable rate

sheryllyons1

Hi
iv recently moved home. My existing fixed rate with SO energy finished 4 weeks later and they said I couldn’t go on their variable rate because I was moving!!! They offered me a fixed rate. 

I contacted EDF who supply my new home and they will only offer me a fixed rate. 

Why?
thanks. 

t0rt0ise

Your contract is now with EDF who have to give you the variable capped rate, so you need to insist. I'd also set up a direct debit with them or it will cost more.

markin

 Don't accept a fixed deal and you will be on EDF's variable rate, They can't cut you off.

london21

The fixed rate as so high at present. There will likely be further increases but was advised to stay with variable rate.

Ultrasonic

sheryllyons1 said:

Why?

EDF are trying to reduce the chances of them losing money. As others have said, they can't force to you agree to a fixed term tariff and are obliged to put you on the capped SVR if you don't.

EssexHebridean

When you call have all the information ready - so the meter readings from the day you moved in, bank account details in case they want to set up a DD there and then. If they tell you you "have" to take a fix, you simply say "No I don't - my property is already supplied by you and I'm simply calling to confirm to you that we have moved in, and to tell you that we wish to remain on the standard variable tariff, and want to pay by direct debit". If they still try to push the point, ask if they'd like a few moments to go and check with a supervisor what Ofgem have to say... 

Congratulations on your new home! 

wild666

These CS staff must be on a commission to get people to fix at the extortionate rates they are offering now? 

EssexHebridean

wild666 said:

These CS staff must be on a commission to get people to fix at the extortionate rates they are offering now? 

I'd been starting to wonder that!