Problems with work done by plumber plumber

fenwick458

that thermostat could be fitted properly in about 30 seconds, loosen the 2 screws, push it back on, and then tighten them up.

ImranQ

fenwick458 said:

that thermostat could be fitted properly in about 30 seconds, loosen the 2 screws, push it back on, and then tighten them up.

Thanks. I agree it may be that easy.
I dont want to sound awkward but I don't want to touch his work which is supposedly still under fresh warranty, in case I get blamed for messing up the system.

ImranQ

NSG666 said:

Good old checkatrade..........

The pipe that is disconnected from the temp and pressure relief valve is a potentially serious problem as, in the event of the valve activating, near boiling water will be discharged. The pipe should lead to a tundish to give a visible indication of a problem.
Take a look at the pipes on p10 of the following:

main_unvented_direct_indirect_36005994_issue_09.pdf (mainheating.co.uk)

The thermostat is a potentially dangerous situation.

The installation should be carried out by a suitably qualified and certified installer who is a member of a certifying scheme. See below

Who can fit an unvented cylinder? | Kingspan | Great Britain

If the installer is a member of a scheme then I would report them. If not then it might be something trading standards or HSE would pick up on but it's not clear who to report them to.

Thanks! You raised some interesting points. I had no clue about the G3 register. Do you know if it is possible to find out if the plumber is G3 qualified?
I am writing a legal letter at this moment asking him for the G3 certificate/documentation which I understand he is supposed to give, in addition to giving him a notice period to fix the issues. Do you know if he is legally required to give this documentation after installation of the unvented cylinder?

NSG666

ImranQ said:

NSG666 said:

Good old checkatrade..........

The pipe that is disconnected from the temp and pressure relief valve is a potentially serious problem as, in the event of the valve activating, near boiling water will be discharged. The pipe should lead to a tundish to give a visible indication of a problem.
Take a look at the pipes on p10 of the following:

main_unvented_direct_indirect_36005994_issue_09.pdf (mainheating.co.uk)

The thermostat is a potentially dangerous situation.

The installation should be carried out by a suitably qualified and certified installer who is a member of a certifying scheme. See below

Who can fit an unvented cylinder? | Kingspan | Great Britain

If the installer is a member of a scheme then I would report them. If not then it might be something trading standards or HSE would pick up on but it's not clear who to report them to.

Thanks! You raised some interesting points. I had no clue about the G3 register. Do you know if it is possible to find out if the plumber is G3 qualified?
I am writing a legal letter at this moment asking him for the G3 certificate/documentation which I understand he is supposed to give, in addition to giving him a notice period to fix the issues. Do you know if he is legally required to give this documentation after installation of the unvented cylinder?

If you follow the kingspan link and then read the part about comissioning you will see that the installation needs notifying to Building Control. If he's a memeber of a competent person's scheme he can self certify via them and all is in order. If not then BC will need to inspect and sign off the installation. I'm not sure whether the Gas Safe Register cover this but as you said he claims to be registered with them I'd give them a call - speak to them rather that email.
The difficulty is that there is lots of info regarding installation and registration but zero info on where or to whom you should report someone. My starting point would be with trading standards but you might end up going on a long and fruitless journey. It is possible that no-one will be interested unless the installation is so unsafe and the cylinder explodes and demolishes the property (it can happen in extreme circumstances) then every agency and their dog will be all over you!

Unfortunately, as others have pointed out, he seems to have taken many of the new parts supplied with the cylinder and recyled the old ones. I'd contact the cylinder manufacturer and ask what comes as the package with the cylinder. If you ask about using similar but different parts I'm fairly certain they wil say NO.

ImranQ

NSG666 said:

If you follow the kingspan link and then read the part about comissioning you will see that the installation needs notifying to Building Control. If he's a memeber of a competent person's scheme he can self certify via them and all is in order. If not then BC will need to inspect and sign off the installation. I'm not sure whether the Gas Safe Register cover this but as you said he claims to be registered with them I'd give them a call - speak to them rather that email.
The difficulty is that there is lots of info regarding installation and registration but zero info on where or to whom you should report someone. My starting point would be with trading standards but you might end up going on a long and fruitless journey. It is possible that no-one will be interested unless the installation is so unsafe and the cylinder explodes and demolishes the property (it can happen in extreme circumstances) then every agency and their dog will be all over you!

Unfortunately, as others have pointed out, he seems to have taken many of the new parts supplied with the cylinder and recyled the old ones. I'd contact the cylinder manufacturer and ask what comes as the package with the cylinder. If you ask about using similar but different parts I'm fairly certain they wil say NO.

Thank-you for your very useful detailed reply. I really appreciate it.

ImranQ

ImranQ said:

NSG666 said:

Thank-you for your very useful detailed reply. I really appreciate it.

Further regarding the G3 qualification, I spoke to Stelflow, the company that manufactures the unvented cylinder. The parent organisaion that manages the G3 qualification is CIPHE (www.ciphe.org.uk). They supposedly have some kind of directory for plumbers but I'm not sure if it is for G3 qualified plumbers. Unfortunately the plumber that did my install is not on it and I am unable to get through to anyone at the moment but at least it is something useful to know for other people with problems.

ImranQ

Here is the relevant govt document relating to G3 (section G3 lol):
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/504207/BR_PDF_AD_G_2015_with_2016_amendments.pdf