Credit karma and electoral roll.

Nebulous2

I moved home a year ago and registered with the ER. The other CRAs picked it up no problem, but Credit Karma have kept saying I am not on the ER. 

I decided today to do something about it. I can't foresee any need for credit, but thought I would try to fix it anyway. The dispute process for Credit Karma sent me to Transunion to complain about the data and as part of the process they generated a statutory report. It shows that I am on the ER, with a correct start date. 

Is that common that Credit Karma doesn't pull through data from Transunion? Would I be best to complain to Credit Karma, rather than Transunion? 

[Deleted User]

As long as Transunion have you as being on the ER, it doesn't matter if Credit Karma don't. There are often inconsistencies between the actual files and the free ones.